FO 18R – Collections Officer

Job title: FO 18R – Collections Officer


Job description: Named one of the Top 10 Best Places to work in 2018 and Top Work Unit award recipient in 2020 for BC Public Service, the Receivables Management Office (RMO), of the Ministry of Finance develops and manages the overall strategy and business procedures in the collection of delinquent accounts for all tax and non-tax programs, and loan portfolios overseen by the Ministry.

The RMO is currently developing and implementing more effective policies, systems and business processes supporting the consolidation of debt portfolios, the consistent application of early intervention across collection portfolios, and the transfer of non-tax portfolios from other ministries to the Ministry of Finance.The Branch undertakes collection activities on behalf of all tax programs and non-tax client ministries to obtain payment of outstanding amounts owed to the Province.

The Ministry’s success in collecting outstanding debt reduces overdue receivables and provides funding for government programs.Key strategies include focusing resources on collection activities, continuing to improve revenue recovery and ensuring that industry best practices are followed.

The Collections Officeris responsible for analyzing and collecting delinquent tax accounts, carrying out investigations of tax debtors and their assets to maximize the collection of overdue taxes, approving payment proposals and advancing provincial priorities as outlined in various tax acts as well as related federal and provincial legislation.

The capital of British Columbia, Victoria is a beautiful city, with beautiful beaches and harbours, and a variety of provincial parks to explore. Located on Vancouver Island, Victoria offers a bustling downtown scene and has a wide range of restaurants and entertainment venues to choose from. This is your opportunity to live in one of the most beautiful regions in British Columbia and work for the BC Public Service. We offer a healthy work/life balance, excellent benefits and much more .

The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. We acknowledge all Indigenous peoples on whose territories we work and play. We honour their connections to the land and respect the importance of the diverse teachings, traditions, and practices within these territories. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

For complete details about this opportunity, including accountabilities, please refer to the attached job profile. For specific position related enquiries, please contact . DO NOT SEND YOUR APPLICATION TO THIS EMAIL ADDRESS. For more information about how to complete your job application, add/edit your resume and for more useful tips when applying for jobs, please refer to the Your Job Application page on the MyHR website. If you are still experiencing technical difficulty applying for a competition, please send an e-mail to , before the stated closing time, and we will respond as soon as possible to assist you.

NOTE: Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.

Job Requirements:
In order to be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined below:

  • Certificate or higher in a related field such as business administration, public administration or financial management; Or
  • An equivalent combination of education and experience may be considered.
  • 2 years experience collecting overdue debts in a multi-portfolio environment.
  • 2 years experience working with relevant provincial/federal statutes, legislation, regulations and/or policies relating to debt collection and interpreting financial information.
  • 5 years experience in a public facing role.

Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located in the Additional Information section at the bottom of the posting.

A Criminal Record Check (CRC) will be required.


Cover Letter: NO – Please do not submit a cover letter as it will not be reviewed.

Resume required: YES – Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

Online Questionnaire: YES – As part of the application process, you will be prompted to complete an online questionnaire to demonstrate how you meet the job requirements.

Expected salary: $54933 – 62318 per year

Location: Victoria, BC

Job date: Thu, 05 Nov 2020 03:23:50 GMT

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